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Customer Service and Claims Representative
Job Posted: an hour ago
Salary: £ 25,000 - 25,000 / Annum
Job Type: Permanent
Location: Tewkesbury, Gloucestershire
Expire in: a month
Job Description
Red Recruitment is recruiting a Customer Service and Claims Representative in Tewkesbury to join our client, an award-winning, fast-growing company working with some of the UK's leading brokers. This is a great opportunity to take your career to the next level with real progression. The salary for this position is £25,000 per annum.
You will be responsible for delivering a high level of excellence to customers, ensuring they are satisfied with the products, services and features.
You will be required to act with integrity, due care, skills and diligence.
Package for a Customer Service and Claims Representative:
Salary: £25,000 per annum
Hours: Monday - Friday, full-time
Contract Type: Permanent
Location: TewkesburyKey Responsibilities of a Customer Service and Claims Representative:
Communicating with customers via various channels and providing high levels of customer service, and resolving customer queries
Handling claims at the initial notification stage, liaising with key stakeholders where necessary
Ensuring key customer service and claims metrics are achieved
Supporting the customer service team leader with operational improvements
Maintaining accurate and timely records, files, and databases to ensure data integrity and compliance with our Data Protection requirementsKey Skills and Experience of a Customer Service and Claims Representative:
You should have experience in customer service and/or claims handling
Being organised and proactive, with the ability to juggle multiple tasks, is required
Having excellent communication skills with proven attention to detail is essential
Ideally, you will be familiar with utilising CRM systems (Salesforce, Instanda, Xero experience would be advantageous)If you are interested in this position and have the relevant skills required, please apply now!
Red Recruitment (Agency)Before You Apply
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- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Service and Claims Representative job near me in Tewkesbury, Gloucestershire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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