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Customer Service Assistant
Job Posted: 2 hours ago
Salary: £ 24,570 - 24,570 / Annum
Job Type: Permanent
Location: Stafford, Staffordshire
Expire in: a month
Job Description
Customer Service Assistant
Position: Customer Service Assistant
Location: Stafford Town Centre
Contract Type: Permanent
Working Pattern: Full Time
Salary: £24,570 per year
Benefits: 25 days annual (plus bank holidays), 1 additional day to take on your birthday or over a religious holiday, FREE parking, Private medical insurance.
Looking for a role where you can truly help people and brighten their day? Join our clients small yet mighty Customer Service team and become the friendly, reassuring voice that customers rely on. Every call is an opportunity to solve problems, provide support, and deliver exceptional service that keeps our customers coming back.
If you're passionate about people, thrive in a fast-paced environment, and love turning challenges into solutions, this is your chance to make an impact every single day.
Customer Support & Engagement
Provide warm, proactive, and solution-focused support across all communication channels.
Anticipate customer needs and offer guidance, resources, or next steps.
Facilitate smooth onboarding and post-completion engagement.
Monitor customer progress, escalating concerns when necessary.
Support the delivery of webinars, workshops, and virtual learning events.
Collaborate with Business Development and Finance to manage renewals, extensions, and billing queries.
Maintain and update our CRM systems, ensuring data accuracy.What We're Looking For
Experience in customer service, or administrative roles.
Strong written and verbal communication skills with a friendly tone.
Ability to manage multiple tasks independently.
Proactive mindset that anticipates customer needs.🌟 If you are a motivated professional with a strong Customer Service background and an eye for detail, this opportunity is perfect for you! Don't miss out on the chance to join our client's successful team. Apply now or email (url removed) for more information and take the next step in your career! 🌟
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our websiteBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Service Assistant job near me in Stafford, Staffordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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