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Customer Service - Contact Centre Agent (Hybrid working)

Job Posted: 8 days ago

Salary: £ 26,728 - 26,728 / Annum
Job Type: Permanent
Location: East Grinstead, West Sussex

Expire in: 20 days

Job Description

Morgan McKinley is looking for Customer Service professionals to work for a great company based in the East Grinstead, West Sussex. The main purpose of the Contact Centre Agent job is to provide an excellent Customer Service via Inbound calls, outbound calls, e-mail, Web Chat etc. The Customer Service role is ideal for someone with proven Customer Services experience, working within a call centre / contact centre environment.

Salary: £26,728 + company benefits

Location: East Grinstead, hybrid working after 4-6 weeks training 

Hours: 35 hour working week - shifts between 8.45am-6pm 

Customer Service Agent duties:

Answer customer calls and handle queries
Respond to customer emails and live web chat
Provide a high level customer advice and information service to customers
Support and assist colleagues through sharing of knowledge and experience
Handle customer complaintsSkills & Experience Required:

Previous experience of working in a similar customer service type role, ideally within a busy Call Centre / Contact Centre environment.
Good communication skills, both verbal and written.
Ability to demonstrate a confident, empathetic approach to customer care

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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Looking for your next career move? Join a top company hiring Customer Service - Contact Centre Agent (Hybrid working) job near me in East Grinstead, West Sussex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!