Expire in: 23 days
Customer Service Coordinator (6 month contract)
* Six-month contract (with potential to extend)
* Hybrid - office in Godalming 3 days a week
The role is an important role to the business assisting B2B & B2C customers and consumers to provide a high level of customer service and looking after sales orders from receipt to delivery. As a vital cog in the business, high attention to detail and flexibility is important, whilst always offering a high level of customer service.
Ideal profile:
* Experience working within a sales or customer service environment
* Experience of coordinating customer orders, manging deliveries and liaising between internal teams and external providers
* Experience communicating with customers and resolving queries and issues
* Excellent communication skills with the internal team.
* Be process driven, follow existing processes and offer improvements
* Experienced user of Microsoft Office and business IT systems. It would be great if you have working knowledge of Excel pivot tables and report presentations,
The role:
* Be the central point of contact for B2B customers and sales team, stock allocation, scheduling and delivery of sales orders
* Update stock levels or delivery requirements to customers or sales account managers
* First point of contact for ecommerce consumers for enquiries, questions and queries regarding orders, deliveries and returns,
* Working closely with the warehouse team to ensure orders are received and scheduled
* Running sales invoicing processes after despatch or orders
* Liaising with accounts team to ensure invoices are accurately captured
* Booking in stock received at warehouse
* Producing weekly sales reports for sales and head office team
Benefits:
* Up to £30,000 per annum, depending on profile
* 11 days leave (based on 12 months pro rata) excluding Bank Holidays
* Workplace pension contributions
Do not include the following in your job application, CV, or cover letter:
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Service Coordinator (6 month contract) job near me in GU7, Binscombe, Surrey! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).
Vita CV uses cookies to enhance your experience, analyze site traffic, and personalize content. By continuing to browse, you agree to our use of cookies.