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Customer Service Coordinator - Engineering / Tooling
Job Posted: 14 days ago
Salary: £ Competitive
Job Type: Permanent
Location: Sheffield, South Yorkshire
Expire in: 13 days
Job Description
Job Title: Internal Sales Support
Location: Sheffield, S4
Salary: Competitive
Job type: Permanent, Full Time - Monday to Friday 7:30am - 4:30pm
Kyocera provides expert tooling solutions and sales support to a wide range of industries, offering both standard and custom-engineered tools as well as other industrial consumables.
We're looking for a friendly, customer-focused individual with at least 2 years of customer service experience to support our engineering customers. Because of the technical nature of the products we supply, a background in engineering and/or tooling is essential for this role.
About the role
In this office-based position, you'll handle enquiries, prepare and follow up on quotations, process orders, and help customers select the right products - all while building strong, long-term relationships. If you enjoy helping people, have great communication skills, and can juggle a variety of tasks, we'd love to hear from you.
Your responsibilities will include (but aren't limited to):
Responding to customer enquiries by email, phone, and through our external sales team
Preparing and following up on sales quotations
Processing orders, tracking progress, and supporting customers with product selectionAbout you
At least 2 years' experience in sales or customer service
An engineering and/or tooling background (essential)
A confident and friendly telephone manner
A positive, team-focused attitude with good commercial awareness
Strong organisational skills and the ability to prioritise tasks
Willingness to learn and adapt to new systems and information
Good IT skills, including MS OfficeWhat you'll get in return
Competitive salary
Private medical insurance
Company pension and group life cover
Enhanced holiday allowance
Annual profit share bonus (subject to qualifying criteria)Apply now for a rewarding career with a modern and progressive company.
Candidates with experience of; Technical Customer Service, Technical Sales Coordinator, Engineering Support Specialist, Internal Account Manager, Technical Estimator, Client Relationship Coordinator, Industrial Consumables Support, Tooling Applications Advisor, Sales Operations Administrator, CNC Tooling Support, MRO Support Specialist, Service Delivery Coordinator, Customer Success Lead, Product Support Specialist, Quotation Engineer, Aftersales Coordinator will also be considered for this roleBefore You Apply
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