Hiring Now: Customer Service Coordinator French Speaking Near You – Apply Today!

Your Next Customer Service Coordinator French Speaking Job Starts Here – Apply Now!

Customer Service Coordinator French Speaking

Job Posted: 24 days ago

Salary: £ 30,000 - 30,000 / Annum
Job Type: Permanent
Location: Dartford, Kent

Expire in: 4 days

Job Description

Right Match Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Dartford. We are recruiting for experienced and forward thinking Customer Service Coordinator French Speaking. This is full time, permanent and hybrid position and working for very well established company. Very interesting and varied role with a scope for progression. 

Salary: £30,000

Work pattern: Mon-Fri, hybrid( two days at office, 3 days from home), 37.5 hour per week.

The role:

A Customer Service Representative is the front line of our company, providing commitment and exceptional service to our customers.

This role requires someone who is enthusiastic, empathetic, and capable of handling a variety of customer interactions with professionalism and patience.

Work Experience:

Essential

Proficiency in Microsoft Office Suite - Word, Excel, Outlook
Order to cash processing in customer services
Minimum of 1-2 years of experience in an administrative customer service role.
Familiarity with customer service order processing ERP system
Customer complaints handling process
Ability to work independently and as part of a large team
Support customers' enquiries through multiple communication channels including phone, email, and chat.
Follow-up of enquiries for general questions with other internal departments.
Facilitating customers issues resolution, including progressing customer complaints to completion.
Enter and process orders including calculating transit time and freight.
Proactively communicate with customers to inform them of at-risk orders. 
Maintain accurate customer database and information on profiles.
Responsible for customer quotations for new business & follow-up on open quotes.
Maintain price lists and send them to customers when requested.

Job Related Skills:

Fluent English - written and verbal
Fluent in French - written and verbal
Professional phone and email etiquette
Ability to operate effectively in a fast-paced dynamic environment
Works well under pressure, while multitasking
Able to collaborate with multiple departments to address customer inquiries and resolve issues efficiently
Ability to listen actively and respond effectively to customer queries.
Able to deal with customers effectively in a variety of situations, while being sensitive, empathetic and agile to customer needs
Adaptable approach to handling unexpected heavy workload with a positive mindset
Meticulous attention to detail to ensure accurate data entry
Office base - 2 days a week (Tuesday Team Day)
Willing to adjust and be versatile, to meet business objectives

If you are interested please kindly apply directly or contact Tom Kurczab at Right Match Recruitment Group
 
INDTKJOBS

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Service Coordinator French Speaking job near me in Dartford, Kent! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!