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Customer Service Coordinator

Job Posted: 22 hours ago

Salary: £ 12 - 14 / Hour
Job Type: Temporary
Location: Trowbridge, Wiltshire

Expire in: a month

Job Description

We are seeking a dedicated Customer Service Coordinator to join a fast-paced customer service office-based role in Trowbridge, Wiltshire. This temporary ongoing role requires excellent organisational skills and the ability to support business operations effectively.

Client Details

The organisation is a well-established, award-winning brand with a strong market presence. As a medium-sized company, they focus on delivering quality products and services to their customers

Description

Provide exceptional customer service and respond to inquiries promptly via phone and email.
Coordinate and manage customer orders efficiently.
Maintain accurate records and ensure data integrity in all transactions.
Support the team in resolving customer issues and complaints professionally.
Collaborate with internal departments to ensure smooth operations.
Monitor and track delivery schedules to meet customer expectations.
Prepare and process documentation related to customer accounts.
Assist in improving customer service processes and procedures.Profile

A successful Customer Service Coordinator should have:

Previous experience in a customer service role, either customer-facing or over the phone.
Strong organisational and multitasking abilities.
Proficiency in using customer service software and systems.
Excellent communication and interpersonal skills.
Attention to detail and accuracy in handling data.
A proactive approach to problem-solving and customer satisfaction.
Ability to work effectively in a fast-paced environment in Wiltshire.Job Offer

Competitive hourly rate between £14.00 and £15.00 per hour.
Temporary ongoing position with the potential for future opportunities/permanent prospects, if desired.
Work on-site for 5 days a week in Wiltshire.
Opportunity to gain valuable experience in an award-winning Trowbridge-based business.If you are enthusiastic about providing excellent customer service and thrive in a dynamic environment, we encourage you to apply for this exciting role in Wiltshire

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Service Coordinator job near me in Trowbridge, Wiltshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!