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Customer Service Coordinator
Job Posted: 7 hours ago
Salary: £ 26,000 - 26,000 / Annum
Job Type: Permanent
Location: Southam, Warwickshire
Expire in: a month
Job Description
Permanent
Southam - Office based
Monday to Friday - 8.30am to 5pm with a 4pm finish on Fridays
£26,000pa (plus commission scheme - up to £800 per quarter)
Our client, a small and very friendly company based in Southam, are looking for a Customer Service Coordinator to join their small but busy team.
The key responsibilities of a Customer Service Coordinator:
* Order capture and processing through telephone, e-mail and web order portal
* Customer query handling concerning products, order status, accounts receivable status
* Complaint handling
* Quotations using the CRM system for pricing etc
* Upselling to existing customer base
The requirements of a Customer Service Coordinator:
* Proven strong customer service experience in an office
* Great telephone manner and communication skills
* You will enjoy a wide customer service and key account responsibility - the ability to create and maintain relationships
* Hard working, driven and motivated with the ability to work to deadlines
* Willingness to work in a team and chip in wherever needed
The benefits of working as a Customer Service Coordinator:
* 20 days holiday plus BH - an additional day per year of service up to 25
* Bonus scheme
* Pension plan
* Life assurance
* Westfield healthcare cash plan
* On site parking
Interested?
Please apply below.
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