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Customer Service Coordinator

Job Posted: 7 days ago

Salary: £ 14 - 15 / Hour
Job Type: Temporary
Location: Biggleswade, Bedfordshire

Expire in: 20 days

Job Description

Customer Service Coordinator

Temporary to Permanent Opportunity
 Near Biggleswade, Bedfordshire
 Monday to Friday | 9:00am - 5:00pm | 100% Office Based
 Permanent Salary: £28,000 per annum - neg

Are you passionate about delivering exceptional customer service and building strong client relationships? Do you thrive in a fast-paced environment where no two days are the same?

Our client is a prestigious and well-established packaging organisation with an excellent reputation for quality, innovation, and customer satisfaction. Due to continued growth, they are looking to recruit a Customer Service Coordinator to join their friendly and supportive team.

This is a temporary-to-permanent opportunity, with an initial temporary period of up to one month before moving onto a permanent contract for the right candidate.

The Role

As a Customer Service Coordinator, you will play a vital role in supporting customers and distributors, ensuring every enquiry and order is managed efficiently from start to finish. You'll build long-term relationships with customers, identify opportunities to grow existing accounts, and deliver an outstanding customer experience at every stage.

Key Responsibilities

Build strong, long-lasting relationships with distributors through proactive and professional communication.
Take ownership of customer enquiries and orders, managing them through to successful completion.
Process customer orders and quotations accurately within agreed timescales.
Recommend suitable products and prepare quotations tailored to customer requirements.
Follow up quotations and provide regular feedback to the Customer Service Manager.
Identify opportunities to upsell products and maximise customer value.
Work collaboratively with colleagues to deliver an exceptional customer experience.
Monitor sales trends and proactively identify opportunities for growth.
Become fully proficient in the company's internal systems.
Maintain accurate records and ensure excellent attention to detail at all times.
Support the wider team and undertake additional duties to contribute to the continued success of the business.About You

We're looking for someone who enjoys building relationships, solving problems, and providing first-class customer service. You will be organised, motivated, and confident communicating with customers over the phone and via email.

Ideally, you will have:

Previous experience within a customer service, customer support, sales support or account coordination role.
Excellent communication and relationship-building skills.
A proactive, positive, and results-focused approach.
Strong organisational skills with the ability to prioritise a busy workload.
Excellent attention to detail and accuracy.
Confidence working both independently and as part of a team.
The ability to work under pressure and meet deadlines.
Good IT skills and the ability to quickly learn new systems.
A flexible approach and willingness to support the business when required.What's on Offer?

Temporary to permanent opportunity.
Permanent salary of £28,000 - negotiable depending on experience
Monday to Friday working hours (9:00am - 5:00pm).
100% office-based role near Biggleswade, Bedfordshire.
Opportunity to join a prestigious and growing packaging organisation.
Friendly, supportive team environment with genuine long-term career prospects.Whilst temping through Tate

Weekly pay

Holiday pay

Free on-site parking

Access to the Tate Awards Scheme including store discounts 

If you're an enthusiastic Customer Service professional looking for your next challenge within a respected and growing business, we'd love to hear from you. Apply today!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Service Coordinator job near me in Biggleswade, Bedfordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!