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Customer Service Coordinator

Job Posted: 3 hours ago

Salary: £ 25,000 - 30,000 / Annum
Job Type: Permanent
Location: Maidstone, Kent

Expire in: a month

Job Description

Customer Service Coordinator | Maidstone | Full-time or Part-time Considered | 25 Days Holiday + Bank Holidays | Join a growing business where you'll be the key link between customers and internal teams, managing orders, resolving enquiries and delivering an outstanding customer experience every day.

Customer Service Coordinator

Maidstone

Salary: Up to £30,000 per annum
Full-time (37.5 hours per week)
25 days holiday + bank holidays + long service awards

The Opportunity

Are you passionate about delivering exceptional customer service and looking for a role where you can make a real impact?

Our client is a successful and growing organisation seeking a Customer Service Coordinator to join their friendly and supportive team. This is an excellent opportunity for someone with strong administration and customer service experience who enjoys building relationships, solving problems and working in a fast-paced environment.

As a key member of the team, you'll act as the main point of contact for customers, ensuring enquiries are handled efficiently and orders are processed accurately from start to finish.

Why Join Our Client?

  * Supportive and collaborative team environment

  * Opportunity to develop and grow your career

  * Varied role with exposure to multiple departments

  * Stable and expanding business

  * Excellent holiday entitlement

  * Friendly and professional working culture

Key Responsibilities

  * Managing customer enquiries via phone and email

  * Processing customer orders accurately and efficiently

  * Building positive customer relationships

  * Resolving queries and service issues professionally

  * Maintaining accurate CRM records

  * Supporting quotations and customer pricing enquiries

  * Liaising with internal departments to ensure smooth order fulfilment

  * Assisting with logistics and stock-related administration

  * Identifying opportunities to improve customer service processes

  * Providing general administrative support

What We're Looking For

  * Previous customer service and administration experience

  * Strong communication and interpersonal skills

  * Excellent organisational and time management abilities

  * High attention to detail and accuracy

  * Experience using CRM systems

  * SAP Business One experience would be advantageous

  * A positive, proactive and solution-focused approach

  * Ability to manage multiple priorities effectively

If you're looking for a rewarding customer-focused role within a growing business, we'd love to hear from you.

Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About Morgan Jones:

Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms & Conditions as well as the Privacy, Cookie, and Data Retention Policy, which can be found on our website.

Due to the high volume of applicants, we see that if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion.

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Before You Apply

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Bank details.
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Looking for your next career move? Join a top company hiring Customer Service Coordinator job near me in Maidstone, Kent! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!