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Customer Service Coordinator
Job Posted: 16 hours ago
Salary: £ 24,000 - 24,000 / Annum
Job Type: Permanent
Location: Tiverton
Expire in: a month
Job Description
Customer Service Co-Ordinator
Tiverton (Hybrid after training)
Salary: £24,000 per annum
Hours: Monday to Friday, alternating weekly shifts: 8am–4pm / 9am–5pm
Full-time, Permanent
On behalf of our client, a well-established business within the manufacturing sector, we are seeking an enthusiastic and detail-oriented Customer Service Co-Ordinator to join their friendly and collaborative team. This is an exciting opportunity for someone with a passion for customer care and a calm, professional approach to problem-solving.
Key Responsibilities:
Handling customer enquiries via phone, email, and live chat
Accurately preparing quotes and processing orders
Managing returns and customer follow-up
Liaising with internal departments (Sales, Planning, Purchasing, etc.) to resolve queries
Building strong internal and external relationships
Experience Required:
Previous customer service experience (ideally in a fast-paced Customer Service setting or manufacturing setting)
A proactive, solutions-focused attitude
Excellent telephone manner and communication skills
Calm under pressure with a strong customer focus
Confident using IT systems and open to learning new platforms
Strong administrative and organisational skills
Closing date is 15.08.2025
If you would like to apply for the role of Customer Service Co-ordinator then please email your CV to (url removed) or call Jade on (phone number removed)
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