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Customer Service Coordinator
Job Posted: 7 hours ago
Salary: £ 25,468 - 25,468 / Annum
Job Type: Permanent
Location: Exeter, Devon
Expire in: a month
Job Description
We are currently looking for a Customer Service Coordinator to join the team!
Day to day you will spend 90% of your time on the phone, handling calls from our service users, family members and healthcare professionals acting as the first point of contact for any queries or orders regarding our community healthcare equipment. Our working environment is very fast paced and you will be making or receiving around 80 calls a day. You'll be working as part of an engaged and motivated team, for a company committed to reward and recognition for a job well done.
The Role:
Assist and manage incoming calls, answering any queries in a timely and professional manner
Coordinating orders to be delivered, installed and collected by our Driver Technicians via phone call
Order analysis by checking and identifying any errors made on online orders
Invoicing and entering of orders via the online system
General administration that supports daily activities and duties What are we looking for?
Strong experience in a similar busy and fast paced office environment
Relevant telephone based customer service experience
Good attention to detail and accuracy
Previous administration and diary management experience
Professional and confident manner on the telephone and through email
Competent IT skills with Microsoft Office programmes and ability to learn new systemsWhat can we offer you?
Monday - Friday 40 hours per week including Saturdays on a Rota Basis
£25,468.10
40 hours per week
Free parking
Company Pension Scheme
Life Assurance
A rewards scheme - 200+ exclusive perks and discounts from leading retailers and leisure outletsIf you are interested apply now or for any further questions call Lauren on (phone number removed)
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the jobBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Service Coordinator job near me in Exeter, Devon! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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