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Customer Service Coordinator
Job Posted: 17 hours ago
Salary: £ 24,000 - 26,000 / Annum
Job Type: Permanent
Location: Crawley, West Sussex
Expire in: a month
Job Description
The Customer Service Coordinator role is an excellent opportunity for someone with a passion for providing exceptional service to clients in the business services industry. This permanent hybrid position offers the chance to work in a supportive and professional environment in Crawley.
Client Details
This small-sized business services company operates in a professional and fast-paced environment. The organisation focuses on delivering tailored solutions to meet client needs while fostering a collaborative and efficient workplace.
Description
Respond promptly to client enquiries via phone, email, and other communication channels.
Manage customer accounts, ensuring all details are up-to-date and accurate.
Coordinate with internal teams to resolve customer issues efficiently.
Maintain detailed records of customer interactions and transactions.
Provide clients with product or service information as required.
Identify opportunities to improve customer satisfaction and share feedback with the team.
Assist in preparing reports and data analysis for the customer service department.
Support the team in achieving service delivery targets and goals.Profile
A successful Customer Service Coordinator should have:
Previous experience in a customer service or client-facing role.
Strong communication and interpersonal skills.
Excellent organisational abilities and attention to detail.
Proficiency in using customer relationship management (CRM) software.
A proactive approach to problem-solving and client satisfaction.
Ability to work effectively in a hybrid work environment.Job Offer
Hybrid working model offering flexibility and work-life balance.
A permanent role with opportunities for career growth in Crawley.
Supportive and collaborative company culture.
Comprehensive training and development programmes.If you are ready to bring your skills to this exciting Customer Service Coordinator opportunity in the business services industry, we encourage you to apply todayBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Service Coordinator job near me in Crawley, West Sussex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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