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Customer Service Coordinator
Job Posted: 5 hours ago
Salary: £ 28,000 - 30,000 / Annum
Job Type: Permanent
Location: WF8, Pontefract, City and Borough of Wakefield
Expire in: a month
Job Description
Customer Service Coordinator
Pontefract | Full-time (Part-time considered, min. 30 hours)
Travis Talent is proud to be recruiting on behalf of our Pontefract-based client for a Customer Service Coordinator to join their team.
This is an exciting opportunity for someone with strong customer service and sales support skills, who enjoys working in a fast-paced environment and building strong relationships with customers and colleagues.
The Role
As a Customer Service Coordinator, you will:
* Be the first point of contact for customer enquiries via phone, email, and online chat.
* Follow up on quotes and enquiries, supporting the sales team to win new and repeat business.
* Provide a professional and efficient service to customers, ensuring queries are resolved quickly.
* Accurately process quotes and sales orders, ensuring information is correct and up to date.
* Work closely with Area Sales Managers on sales forecasting, pipelines, and customer relationships.
* Support wider business teams with administration, reporting, and coordination tasks.
About You
We’re looking for someone who:
* Has experience in customer service and/or sales support.
* Is confident, organised, and able to manage multiple priorities.
* Has excellent communication skills and a professional telephone manner.
* Is a strong team player with good attention to detail.
* Can use Microsoft Office confidently (experience with SAP or a CRM is desirable but not essential).
Hours & Benefits
* Hours of work: Monday to Friday, 8:30am – 5:00pm (with 30-minute lunch).
* Friday flexible working: 3 out of 4 Fridays finish at 1:30pm; on the 4th Friday finish at 4:30pm (with an earlier finish the following Monday).
* Part-time considered: 30 hours per week for the right candidate.
You’ll also benefit from:
* Company bonus scheme
* Flexible holiday scheme
* Health cash plan & employee benefits
* Life assurance
* Health assessments & flu vouchers
* Free parking
If you’re organised, customer-focused, and want to join a supportive team with great benefits and work-life balance, we’d love to hear from youBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Service Coordinator job near me in WF8, Pontefract, City and Borough of Wakefield! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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