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Customer Service Coordinator - Parts & Engines
Job Posted: 3 days ago
Salary: £ 32,000 - 35,000 / Annum
Job Type: Permanent
Location: Cannock
Expire in: 25 days
Job Description
Are you ready to take your career to the next level? A prestigious company in Cannock is seeking a dedicated and technically proficient Customer Service Coordinator to join their Aftersales Department. This full-time role, reporting to the Customer Service Manager, offers a dynamic and supportive work environment where your skills and expertise will be highly valued.
Why Consider This Role?
- Professional Growth: Enhance your career by working with a leading company in the industry. Gain invaluable experience and develop your skills further.
- Supportive Team: Join a collaborative team where your contributions are recognised and your professional development is encouraged.
- Competitive Work Hours: Enjoy a balanced work-life with a 40-hour work week, allowing you to maintain a healthy work-life balance.
Key Responsibilities:
- Act as the first point of contact for customers requiring exchange engines.
- Progress leads for exchange engines and convert quotes into orders.
- Take full accountability for Exchange Engines operations.
- Respond to parts enquiries, identify parts, quote prices, and process orders accurately within company-agreed timescales.
- Provide cover for team members during absences and guide and support them in your area of expertise.
- Assist colleagues with their workloads during critical times.
Skills and Experience Required:
- A personable individual who is both technically minded and customer-focused.
- Extensive electro-mechanical knowledge, demonstrated through assessment, with minimal supervision.
- A technical qualification such as an NVQ or evidence of relevant diesel engine/electro-mechanical knowledge.
- Experience with SAP or a similar complex ERP system.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
This is more than just a job; it’s a chance to be part of a forward-thinking team where your skills will make a real impact. Don’t miss out on this fantastic role in CannockBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Service Coordinator - Parts & Engines job near me in Cannock! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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