Hiring Now: Customer Service Deputy Team Leader Near You – Apply Today!
Your Next Customer Service Deputy Team Leader Job Starts Here – Apply Now!
Customer Service Deputy Team Leader
Job Posted: 7 days ago
Salary: £ 29,000 - 29,000 / Annum
Job Type: Contract
Location: Exeter
Expire in: 21 days
Job Description
Customer Services Team Leader
Location: Exeter
Contract: 18-month maternity cover | Full-time (37.5 hours/week)
Salary - £29,000 DOE
About the Customer Services Team Leader Role:
My client is seeking a proactive and motivated Customer Services Team Leader to join their team on an 18-month maternity cover contract, based at their Exeter site.
Key Responsibilities of a Customer Services Team Leader:
Provide hands-on support and coaching to the Customer Services team
Act as the escalation point for issue resolution and peak periods
Oversee order management, complaints, and prescription processes
Ensure daily targets are met and service levels maintained
Collaborate with Sales and Supply Chain teams to improve performance
Drive continuous improvement in customer experience and team efficiency
Support recruitment, training, and team development
Prepare and manage reporting for internal stakeholdersAbout You:
Proven experience in customer service, with leadership responsibilities
Excellent communication, organisation, and problem-solving skills
Confident with systems (SAP/Excel desirable)
A supportive, hands-on leader with a passion for service excellence
Strong attention to detail and the ability to work under pressureNext Steps:
If you are interested in this Customer Services Team Leader role, please submit an up to date CV through this advert or call Dave at Kemp Recruitment on (phone number removed)Before You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Service Deputy Team Leader job near me in Exeter! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).