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Customer Service - EE Darlington
Job Posted: 9 hours ago
Salary: £ 13.95 - 13.95 / Hour
Job Type: Temporary
Location: Darlington, County Durham
Expire in: a month
Job Description
Customer Service Advisors - EE Darlington
Start ASAP | £13.95/hr | Office-Based | Temp until March
Looking to kickstart your career with one of the UK's leading telecoms brands? We're hiring Customer Service Advisors to join EE's Contract Team Set-Up in Darlington. This is a fantastic opportunity to gain hands-on experience in a fast-paced, customer-focused environment - with the chance to apply for internal roles during your assignment.
🔹 What's on Offer:
💼 Full-time office-based role in Darlington
🕤 Monday to Friday, 9:30am - 6:00pm (37.5 hours/week)
💰 £13.95 per hour
📅 Immediate start
🎓 4 weeks of paid training (no holidays during this period)
🏖️ All bank holidays off
🔐 May be subject to DBS Checks
🔹 The Role:
You'll be the first point of contact for incoming calls from EE's sales team and customers, helping to set up contracts accurately and efficiently. This is a quality-over-quantity role - no call duration targets, just a focus on getting things right.
Your day-to-day will include:
📞 Handling inbound calls related to contract setup
🧾 Verifying and entering contract details into the system
🔄 Following up with sales teams or customers for missing info
✅ Ensuring contracts are complete and error-free before activation
🔹 What You'll Bring:
🌟 A passion for delivering excellent customer service
🧐 Strong attention to detail
💬 Clear and confident communication skills
✅ Accountability and ownership of tasks
💡 Why Join EE?
You'll be part of a supportive team, working in a dynamic environment where accuracy and customer satisfaction are key. Whether you're looking to build experience or explore a long-term career path, this role offers a great stepping stone.
✅ Interested?
Apply today online!
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