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Customer Service Executive
Job Posted: 16 hours ago
Salary: £ Competitive
Job Type: Permanent
Location: Annesley, Nottinghamshire
Expire in: a month
Job Description
We are seeking a dedicated and enthusiastic Customer Service Representative to join our client. The ideal candidate will be responsible for providing exceptional service to our customers, ensuring their needs are met with professionalism and efficiency. This role requires strong communication skills and the ability to handle various customer inquiries while maintaining a positive attitude.
Duties
* Respond promptly to customer inquiries via phone or email -providing accurate information and assistance.
* Perform data entry tasks to maintain up-to-date customer records and information.
* Handle complaints and resolve issues in a timely manner, ensuring customer satisfaction.
* Engage in upselling opportunities by identifying customer needs and recommending appropriate products or services.
* Collaborate with team members to improve service delivery and enhance the overall customer experience.
* Maintain a professional phone etiquette while communicating with customers.
Skills
* Excellent communication skills written and verbal.
* Strong analysis skills to assess customer needs and provide tailored solutions.
* Proficient in data entry with attention to detail for accurate record-keeping.
* Ability to demonstrate effective phone etiquette, ensuring a pleasant interaction for customers.
* A proactive approach to upselling, with the ability to identify opportunities for additional sales. Join us in delivering outstanding customer service and making a positive impact on our clients' experiences!
Job Types: Full-time, Permanent
Work Location: In personBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Service Executive job near me in Annesley, Nottinghamshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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