Expire in: 13 days
We’re working with a fast-growing, dynamic business who are looking for a Customer Service Executive to join their team on a full-time, permanent basis.
This is a fantastic opportunity for someone who thrives in a busy, hands-on environment and enjoys being at the heart of a growing business.
Onsite role
Full-time, permanent
Clear progression into Key Account Management
The role:
You’ll be the go-to person for customers - managing enquiries, solving problems, and ensuring orders are delivered on time and accurately. This is a varied, all-in position where no two days are the same.
Key responsibilities include:
* Handling customer enquiries via phone and email
* Preparing quotes and following up to maximise conversions
* Processing orders and liaising closely with the warehouse team
* Managing customer records via CRM and Sage
* Building strong relationships with key accounts
* Resolving issues quickly and keeping customers updated
You’ll also support across the wider business when needed - whether that’s helping the sales team, office function, or even getting stuck in operationally to ensure everything runs smoothly.
What we’re looking for:
* Experience in a B2B customer-facing role
* Confident communicator with a great telephone manner
* Highly organised with strong attention to detail
* Comfortable working in a fast-paced environment
* Proactive, hands-on attitude
* Experience with CRM systems and ideally Sage
This role would suit someone who enjoys variety, responsibility, and being part of a close-knit, high-performing team - with genuine opportunity to progress.
If this role looks like the new challenge that you are looking for please apply via the advert or contact Emma at Eclectic Recruitment.
We endeavour to reply to every candidate, every time but if you haven’t heard back within 10 days please understand that you have unfortunately been unsuccessful for this position or the position has been filled. Please call the office or send an email to discuss other potential positionsDo not include the following in your job application, CV, or cover letter:
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Service Executive job near me in Whittlesford, Cambridgeshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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