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Customer Service Executive

Job Posted: a month ago

Salary: £ 26,500 - 27,000 / Annum
Job Type: Permanent
Location: LL13, Marchwiel, Wrexham

Expire in: 6 hours

Job Description

We’re recruiting a Customer Service Advisor to join our fast‑paced team. You’ll handle a high volume of inbound calls and emails, providing clear, accurate and friendly support to customers. You’ll manage all cases through Salesforce, so confidence with CRM systems is essential.
Key Responsibilities
  * Handle high volumes of customer calls and emails
  * Log, track and resolve cases using Salesforce
  * Deliver excellent customer service on every interaction
  * Provide accurate information and resolve issues efficiently
  * Work with internal teams to ensure smooth resolutions
  * Follow company processes and service standards
About You
  * Experience in a busy customer service environment
  * Confident using Salesforce or similar CRM systems
  * Strong communication skills (written and verbal)
  * Able to multitask and stay calm under pressure
  * Positive, proactive and customer‑focused
  * Reliable, organised and a strong team player
What We Offer
  * £26.5k salary
  * Monday–Friday working hours
  * Supportive team environment
  * Training and development opportunities

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Looking for your next career move? Join a top company hiring Customer Service Executive job near me in LL13, Marchwiel, Wrexham! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!