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Customer Service Executive

Job Posted: 15 days ago

Salary: £ 24,000 - 28,000 / Annum
Job Type: Permanent
Location: Nottingham

Expire in: 13 days

Job Description

Customer Service Sales Executive 
 Nottingham / East Midlands (Hybrid Working)
£24,000 - £28,000 Basic Salary + Uncapped Commission + Bonuses
 Realistic OTE £60,000 - £80,000+

 About the Opportunity
 Our client is a fast-growing renewable energy business specialising in residential solar PV and battery storage installations across the East Midlands. With a strong reputation for quality workmanship, honest advice, and exceptional customer service, they have established themselves as a trusted provider in one of the UK's fastest-growing sectors.
 Due to continued growth, they are seeking ambitious and customer-focused Sales Executives to join their expanding team. This is an excellent opportunity for someone looking to build a long-term career within the renewable energy industry while benefiting from high-quality inbound enquiries, comprehensive training, and strong earning potential.
 
The Role
 As a Residential Sales Executive, you will be responsible for converting customer enquiries into sales whilst delivering an exceptional customer experience throughout the entire journey.
 This is a consultative sales role focused on educating customers, building trust, and delivering results—not high-pressure selling.
 
Key Responsibilities
Conduct consultations with homeowners and carry out site surveys (full training provided).
Understand customer requirements and recommend suitable solar and battery solutions.
Build strong relationships with customers through professional and honest communication.
Present proposals and confidently close sales opportunities.
Manage your own diary, appointments, and sales pipeline effectively.
Ensure a smooth handover to the operations team, providing clear information on customer expectations and agreed requirements.
Maintain strong conversion rates while protecting company profitability.
Deliver an outstanding customer experience from enquiry through to installation.
Contribute ideas to improve the customer journey and sales processes.Skills and Experience
 Essential:
Previous experience in a sales and customer-facing role.
Excellent communication and interpersonal skills.
Strong organisational skills and ability to manage your own workload.
Self-motivated, ambitious, and target-driven.
Professional and consultative approach to sales.
Customer-focused mindset with a commitment to delivering excellent service.
Full UK driving licence.Desirable:
Experience within solar, renewable energy, construction, property, or home improvement sectors.
A-Levels, degree, or equivalent professional experience.
Confidence appearing in video or digital content where required.What's on Offer?
£24,000 - £28,000 basic salary.
Uncapped commission structure linked to sales performance.
Additional performance-related bonuses.
Realistic on-target earnings of £60,000 - £80,000+.
Company-branded vehicle provided  for meetings.
Hybrid working arrangement.
Comprehensive training and ongoing development.
Clear progression opportunities into senior sales roles.
Opportunity to join a growing business within a thriving renewable energy sector.

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