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Customer Service Executive
Job Posted: 7 days ago
Salary: £ 26,823 - 26,823 / Annum
Job Type: Permanent
Location: Cumbernauld, North Lanarkshire
Expire in: 20 days
Job Description
Manpower UK are supporting our reputable client in identifying a Customer Experience Advisor for their Cumbernauld office. You would be working within a successful team who are friendly and supportive to ensure your success.
You will be processing orders using Excel and in house systems, therefore you should be confident using IT systems and accurate in your inputting, you will speak to customers throughout the day providing product information and also upselling other products. Candidates should also be confident in calling lapsed clients to enhance sales within the team to ensure the business achieves their KPI's.
Hours are Monday to Friday - Rota 8:00am to 4:30pm / 8.30am to 5pm
Experience:-
Customer Service background
Good Administrative experience
Experience using Outlook, Excel, Word
Good communication skills
Proactive in secure the sale
Excellent listening skills
Works well on their own and within a team
Enjoys a busy environment
Driving Licence - not essential
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