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Customer Service Executive
Job Posted: 2 hours ago
Salary: £ 28,000 - 32,000 / Annum
Job Type: Permanent
Location: SK8, Cheadle Hulme, Borough of Stockport
Expire in: a month
Job Description
Customer Service Executive
Location: South Manchester (Hybrid – 3 days in office, 2 remote)
Salary: £23,000 – £25,000 DOE + benefits
The Company
Join a fast-growing tech-driven business that provides innovative solutions to the payroll and contractor market. With cutting-edge software and a strong reputation for service excellence, this company is shaping the future of workforce management. Their collaborative culture, supportive leadership, and exciting growth plans make it a fantastic place to develop your career.
The Role
As a Customer Service Executive, you’ll be the first point of contact for clients, agencies, and contractors — ensuring they receive outstanding service every time. From resolving queries to supporting onboarding and system use, you’ll play a vital role in delivering a smooth and professional customer experience.
What you’ll be doing:
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Responding to client and contractor queries by phone, email, and live chat
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Supporting onboarding processes and system navigation
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Building strong relationships to ensure positive customer experiences
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Working with internal teams to resolve issues quickly and effectively
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Maintaining accurate records and ensuring compliance across processes
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Providing feedback to help improve processes, products, and service delivery
About You
We’re looking for someone who is:
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Experienced in customer service, ideally within payroll, umbrella, recruitment, or a fast-paced office environment
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An excellent communicator — clear, professional, and confident on phone and email
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Strong on organisation and attention to detail, with the ability to manage multiple priorities
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Proactive, approachable, and keen to learn new systems and processes
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A real team player who enjoys solving problems and supporting clients
What’s on Offer
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£28,000 – £32,000 DOE
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Hybrid working (3 days Manchester office, 2 days remote)
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25 days annual leave + bank holidays
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Pension, life assurance, and wellbeing support
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Career development in a growing, forward-thinking businessBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Service Executive job near me in SK8, Cheadle Hulme, Borough of Stockport! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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