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Customer Service

Job Posted: an hour ago

Salary: £ 13.79 - 13.79 / Hour
Job Type: Contract
Location: Normanton

Expire in: a month

Job Description

TXM Recruit are currently supporting the recruitment of a Customer Service Administrator on a 6-month contract to join a busy and fast-paced commercial and sales environment.

 This is a key role focused on delivering first-class customer service, ensuring accurate order administration, and supporting the wider sales function to drive order intake, invoicing, and overall business growth. You will act as a central point of contact for customer communications, ensuring all enquiries, quotations, and orders are handled efficiently and professionally.
 
Key Responsibilities
Manage and resolve customer enquiries, complaints, and communications through to completion
Process and accurately enter customer orders using ERP/MRP systems, ensuring compliance with internal processes
Prepare and issue order acknowledgements, quotations, and customer responses in a timely manner
Maintain accurate records of all customer interactions via CRM systems
Support RFQ and tender submissions, ensuring high-quality commercial and technical input
Liaise with internal departments to ensure smooth order fulfilment and issue resolution
Work closely with the Commercial Manager to provide updates on activity, progress, and any risks or issues
Ensure all customer communications reflect a professional and solution-focused approach
Contribute to continuous improvement within customer service and sales administration processesAbout You
Previous experience in a customer service or commercial/sales office environment
Strong communication and interpersonal skills with a customer-focused approach
High level of accuracy with the ability to work to tight deadlines
Experience using ERP/MRP and CRM systems
Confident using Microsoft Office packages
Strong numerical and analytical ability (minimum GCSE Maths grade 5 or equivalent)
Highly organised with excellent attention to detail
A proactive team player with a positive and professional attitudeThis is an excellent opportunity for someone who enjoys a varied customer-facing administrative role within a structured commercial environment, where accuracy, communication, and service quality are key.

 TXM Recruit is an equal opportunities employer. If you have any specific requirements or require assistance or reasonable adjustments to be made for you during the selection process due to disability or long-term health condition, we will do our best to assist you

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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Looking for your next career move? Join a top company hiring Customer Service job near me in Normanton! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!