Hiring Now: Customer Service Manager Near You – Apply Today!
Your Next Customer Service Manager Job Starts Here – Apply Now!
Customer Service Manager
Job Posted: 7 days ago
Salary: £ 60,000 - 70,000 / Annum
Job Type: Permanent
Location: Wiltshire
Expire in: 21 days
Job Description
We’re on the lookout for a dynamic Customer Experience Manager to lead our large-scale contact centre. If you're passionate about elevating service, empowering people, and shaping seamless customer journeys—this is your role.
This role will be fully onsite in the South West for the 1st 6 months & then will progress to a hybrid business model.
What you’ll do:
Lead a customer contact team of 250–500FTE to deliver outstanding customer experiences
Champion CEX journey mapping and CX best practices
Own BAU performance while driving continuous improvement
Inspire a high-performing, people-first culture
What you bring:
Proven senior leadership in large contact centre environments
Sharp CX instincts and journey management experience
A coaching mindset and a love for getting the best from teams
Why us?
Because you want to make real change, not just manage. You believe great service is a team sport—and you're ready to lead from the front.
Please share your CV to (url removed)Before You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Service Manager job near me in Wiltshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).