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Customer Service Manager
Job Posted: a day ago
Salary: £ 35,000 - 45,000 / Annum
Job Type: Permanent
Location: Biggleswade, Bedfordshire
Expire in: a month
Job Description
A leading UK manufacturer of high-quality injection moulded components, serving a diverse range of industries across the UK and Europe. With a full turnkey service from design consultation to assembly, they combine cutting-edge machinery with a commitment to precision, efficiency and excellence. As part of their continued growth, they are seeking a Customer Service Manager to strengthen the team.
As Customer Service Manager you will be the key point of contact for clients, managing existing accounts and driving business development through strong relationships and strategic insight. You'll work with autonomy and purpose, ensuring customer satisfaction while being aware of project costs and profitability.
Key responsibilities for the Customer Service Manager -
Manage and nurture existing customer accounts
Identify and develop new business opportunities through relationship-building
Provide exceptional customer service and support throughout the project lifecycle
Collaborate with internal teams to ensure timely and cost-effective delivery
Monitor and report on customer satisfaction and service performance
Understand and manage project costs to ensure profitabilityIdeally you will have the following skills & experience -
Proven experience in account management & customer service within manufacturing or engineering
Strong business development mindset
Excellent communication and interpersonal skills
Commercially aware with a good understanding of project costing
Self-motivated, customer-focused, and able to work independentlyOn offer for this Customer Service Manager role -
Office-based in the central Bedfordshire area
Salary of £35-45k
Opportunities to develop your career into a group-leadership level
25 days annual leave + bank holidaysIf you enjoy autonomy in your role with real opportunities to make an impact then please Apply!
ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversityBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Service Manager job near me in Biggleswade, Bedfordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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