Hiring Now: Customer Service Manager Near You – Apply Today!
Your Next Customer Service Manager Job Starts Here – Apply Now!
Customer Service Manager
Job Posted: 3 hours ago
Salary: £ 35,000 - 40,000 / Annum
Job Type: Permanent
Location: Havant, Hampshire
Expire in: a month
Job Description
Description
Salary: £35,000 – £40,000 (negotiable depending on experience)
Hours: 37.5 hours per week, Monday Friday 9am - 5pm (with a degree of flexibility)
Benefits: Free parking, auto-enrolment pension, 23 days holiday plus bank holidays, fresh food ingredients provided in the office, and more benefits currently under review.
Are you a dynamic leader with a passion for delivering gold-standard customer service? This is an exciting opportunity to join a rapidly growing business that is transforming its sector and investing heavily in people, processes and technology.
As Customer Service Manager, you’ll play a pivotal role in shaping and leading a small but expanding team, ensuring queries are resolved efficiently and professionally while driving continuous improvement across customer care and servicing. With ambitious growth plans and a lively, supportive culture, this role offers genuine scope to make your mark and progress your career.
Key responsibilities include:
* Managing customer queries across service and aftercare, ensuring prompt and professional responses.
* Leading, coaching and developing the customer service team through 1-2-1s and day-to-day guidance.
* Overseeing trials, hires and aftersales support, ensuring high standards of care and follow-up.
* Driving continuous improvements in customer service processes and performance.
* Collaborating with other departments to align service delivery with wider business goals.
* Supporting data monitoring, KPI tracking and contributing to overall operational improvements.
Requirements
* A proactive, can-do leader who motivates and empowers their team.
* Someone adaptable, confident in managing change and open to fresh ideas.
* Strong communication and problem-solving skills, with the ability to think commercially.
* Experience in a fast-paced environment with a hands-on approach to getting things done.
* Above all, a positive attitude and the drive to deliver outstanding results.
If you’re ready to bring energy, ideas and leadership to a forward-thinking business with exciting growth plans, we’d love to hear from youBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Service Manager job near me in Havant, Hampshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).