Hiring Now: Customer Service Officer Near You – Apply Today!
Your Next Customer Service Officer Job Starts Here – Apply Now!
Customer Service Officer
Job Posted: an hour ago
Salary: £ 14 - 18 / Hour
Job Type: Contract
Location: CM1, Springfield, Essex
Expire in: a month
Job Description
About the Role:
You will be the first point of contact for members of the public visiting the Council offices. As a Customer Service Officer, you’ll play a vital role in delivering a welcoming, efficient, and solution-focused service to residents and visitors alike.
Key Responsibilities:
*
Provide exceptional face-to-face customer service on the reception desk.
*
Guide customers toward self-service and digital solutions where appropriate.
*
Efficiently handle queries, resolve issues, and escalate where necessary.
*
Maintain accurate records and manage admin tasks, including post room duties.
*
Promote a professional, positive customer experience at all times.
What We’re Looking For:
*
Experience in a receptionist or front-desk role, ideally within the public sector.
*
Strong interpersonal and communication skills.
*
Ability to remain calm and professional under pressure.
*
Confident with IT systems and quick to learn new processes.
*
Minimum of 5 GCSEs or equivalent work experience.
*
Understanding of health & safety in a public setting.
If interested in this role please send your CV to Lee-Jaun at Coyle Personnel LtdBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Service Officer job near me in CM1, Springfield, Essex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).