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Customer Service Operative

Job Posted: 3 days ago

Salary: £ 25,400 - 25,400 / Annum
Job Type: Permanent
Location: L33, Knowsley, Merseyside

Expire in: 24 days

Job Description

About the Role

We’re looking for a Customer Service Operative to join a busy, fast-paced environment. This role is key to ensuring smooth daily operations, accurate stock control, and exceptional customer support. If you thrive in a team setting and have strong communication skills, this could be the perfect opportunity for you.

Key Responsibilities

  * Deliver high-quality customer service and support operational activities.

  * Process and maintain accurate customer and stock data using manual and computer systems.

  * Investigate and resolve stock discrepancies, escalating when necessary.

  * Produce and distribute documentation and reports within agreed timeframes.

  * Handle customer queries efficiently and liaise with internal teams.

  * Assist in generating invoices and KPI reports.

  * Support Health & Safety checks and compliance processes.

  * Perform general administrative duties and reception cover when required.

What We’re Looking For

  * Minimum GCSEs (Grade C or above) or NVQ Level 2.

  * Previous experience in customer service or administration (preferable).

  * Strong communication skills and a professional telephone manner.

  * IT literacy, including Microsoft Office (Excel essential).

  * Ability to work as part of a team in a busy office environment.

  * Awareness of Health & Safety practices.

Desirable Skills

  * Experience with stock control systems and WMS.

  * Ability to recommend process improvements.

Apply Today

If you’re ready to take the next step in your career, apply now and join a team that values professionalism, accuracy, and customer satisfaction

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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Looking for your next career move? Join a top company hiring Customer Service Operative job near me in L33, Knowsley, Merseyside! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!