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Customer Service Planner
Job Posted: 7 hours ago
Salary: £ 27,000 - 29,000 / Annum
Job Type: Permanent
Location: Tunbridge Wells, Kent
Expire in: a month
Job Description
Customer Service Planner | £27,000 - £30,000pa
Location: Tunbridge Wells
Contract Type: Permanent
Hours: 8am - 5pm Monday - Friday - 100% office based
Excellent Benefits!
24 days annual leave plus bank holidays & your birthday off (33 days total).
Annual pay review
Contributory pension scheme with 4% to 10% matched contributions.
Life Insurance.
24/7 Digital GP service and counselling helpline (including face to face sessions)
Free eye test voucher annually and contribution towards glasses.
Free annual flu jab.
Two volunteer days per year.
Extensive annual staff wellbeing programme of events.
Career development and vocational training opportunities.Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your organisational skills can shine? If so, we want YOU to join our client's dynamic team as a Customer Service Planner!
What You'll Do:
As a key member of our team, you'll make sure customers get the best possible service by keeping everything running smoothly behind the scenes. Using your great communication skills and logical thinking, you'll plan and schedule work for a large team of field-based operatives within the Southeast.
You'll be the person who keeps things on track, handling last-minute changes, solving problems quickly, and making sure everyone knows what's happening. If you love staying organised, thinking on your feet, and getting that sense of achievement when everything falls into place, this role is for you!
Your responsibilities will include:
Coordinating and scheduling appointments for property services
Communicating effectively with clients to understand their needs
Managing customer inquiries and resolving issues promptly
Collaborating with the team to streamline processes and improve service delivery
Keeping accurate records and maintaining customer databasesWho You Are:
A skilled communicator with a knack for problem-solving
Detail-oriented and organised, with the ability to juggle multiple tasks
Experienced in customer service, preferably within the property or maintenance industry
Proficient in using computer systems and software
A team player who enjoys working in a collaborative environmentThis role would suit someone who has worked in property, maintenance, repairs, engineering, scheduling, planning or similar.
Why Join This Employer?
They believe in taking care of their employees just as much as they take care of their customers! Enjoy a variety of perks, including:
Pension Contribution Matching: Plan for your future with our competitive pension scheme.
Wellbeing Support: Access to resources and programmes that promote health and wellness. 💚
Employee Discounts: Enjoy exclusive discounts on various services and products! 💸Location, Location, Location!
Their bright and modern office is conveniently located just a 15-minute walk from Tunbridge Wells train station, making your commute a breeze. Plus, there's parking available onsite. They are close to shops, cafes and services - never a boring lunch break!
What's Next?
If you're ready to step into a rewarding role where your contributions matter, we want to hear from you! Apply online now.
This role is being managed by Rhiannon Winn - Office Angels Tunbridge Wells
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our websiteBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Service Planner job near me in Tunbridge Wells, Kent! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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