Hiring Now: Customer Service Representative Near You – Apply Today!

Your Next Customer Service Representative Job Starts Here – Apply Now!

Customer Service Representative

Job Posted: an hour ago

Salary: £ 12 - 12 / Annum
Job Type: Temporary
Location: Liverpool, Merseyside

Expire in: a month

Job Description

Customer Service Representatives (Pensions)

We’re currently supporting our client in recruiting Customer Service Representatives to join their established pensions team. This is a fantastic opportunity for candidates with strong customer service backgrounds who are looking to develop their skills within a secure and supportive environment.

Key Details

  * Start date: January 2026

  * Contract: Three-month rolling temporary assignment, with potential for permanent employment

  * Hours: 37.5 hours per week, Monday–Friday

  * Shifts: Between 8:00am and 6:00pm (7.5 hours per day)

  * Location: Fully office based in Liverpool

  * Eligibility: Candidates must have full right to work in the UK

What You’ll Be Doing

  * Handling a high volume of inbound calls from pension scheme members and their beneficiaries

  * Following comprehensive training to confidently manage a variety of pension-related enquiries within agreed service levels

  * Working within a supportive team environment, with coaching and development from an experienced Team Manager

  * Developing your customer service expertise through structured training designed to equip you for every type of query

What We’re Looking For

  * Previous experience in a customer service role (call centre, contact centre, office-based, or similar)

  * Pensions experience is advantageous but not essential—full training is provided

  * Confident telephone manner with the ability to show empathy and build strong rapport

  * Passion for delivering excellent customer service and resolving queries efficiently

  * Strong attention to detail, good organisational skills, and the ability to use initiative

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Service Representative job near me in Liverpool, Merseyside! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!