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Customer Service Representative
Job Posted: 16 days ago
Salary: £ 23,000 - 23,000 / Annum
Job Type: Permanent
Location: Gloucester, Gloucestershire
Expire in: 12 days
Job Description
Customer Service Representative
Location: Gloucester
Salary: £23,000 + Bonus
Hiring Multiple Candidates
£23,000 base salary plus annual team bonus | 35-hour working week | Fun team incentives | Ongoing career training and development | Clear opportunities for progression | Free onsite parking | Supportive and inclusive work environment
What You’ll Be Doing:
* Responding promptly and professionally to a wide range of customer queries across various communication channels.
* Keeping customers updated when follow-ups are required or when arranging service engineer visits.
* Performing initial triage of connectivity issues and escalating or scheduling engineer support where necessary.
* Assisting potential customers in understanding the company’s products and packages.
* Working collaboratively with colleagues to ensure customer needs are met effectively.
* Recommending relevant products and services that may enhance the customer experience.
What We’re Looking For:
* A strong communicator with a natural ability to connect with people.
* Excellent interpersonal and listening skills.
* A proactive problem-solver who takes ownership of customer issues.
* Organised, self-motivated, and adaptable in a fast-paced environment.
* Someone who thrives on delivering high-quality customer service and making a lasting impression.
Are you passionate about delivering outstanding customer service? Join a fast-growing and forward-thinking broadband company in Gloucester that is making waves in the industry. This is your opportunity to be part of a dynamic and supportive team where your contributions make a real difference.
Interested? Send your most up-to-date CV to FRAN at i2i recruitment today!
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Looking for your next career move? Join a top company hiring Customer Service Representative job near me in Gloucester, Gloucestershire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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