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Customer Service Representative
Job Posted: 4 hours ago
Salary: £ 25,000 - 25,000 / Annum
Job Type: Permanent
Location: DA8, Erith, Greater London
Expire in: a month
Job Description
Job Title: Customer and Sales Support Representative
Location: Erith, Kent
Hours: 37.5 hours pw – rotating hours
8.30am to 5pm and 9am to 5.30pm
NO REMOTE WORKING.
Salary: £25,000 pa + disc PR annual bonus
Job type: permanent, paid monthly
Benefits: 25 days annual leave + 8 BH, team nights out, free parking
Staff discount, 7% co cont pension, health and wellbeing options
Health care, LA
Our established Client based on the Erith/Belvedere border is seeking a professional Customer and Sales Support Representative to join their busy team.
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The successful Customer and Sales Support Representative candidate will be part of a team offering the highest level of service to Customers within the UK and Ireland. Responding to customer enquiries over the phone, email and webchat.
Essential skills required for the role of Customer Service Representative:
* Excellent verbal and written communication skills
* 1 year Customer Support or Customer Service experience desired.
* Excellent attention to detail, good listening skills, RFT attitude
* Ability to work well under pressure, calming and reassuring attitude
* Ability to multi-task and work to tight deadlines
* Can work independently and as part of a team.
* Can problem-solve and identify good solutions
Basic duties: Customer and Sales Support Representative
* Managing email communication in a time efficient manner
* Dealing with Quotes and Product conversions
* Special Sample projects as well as Delivery projects (opening orders etc)
* Assist the Customer Support team when needed in answering customer queries by phone, emails & live chat to the best of your knowledge, ensuring customer satisfaction with each conversation.
* Attending customer meeting remotely if needed with Account Manager
* Escalate major complaints when needed.
* Deal efficiently with processing orders and answer any customer queries.
* Any other administrative tasks required by managementBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Service Representative job near me in DA8, Erith, Greater London! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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