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Customer Service Representative
Job Posted: 16 hours ago
Salary: £ 25,700 - 25,700 / Annum
Job Type: Permanent
Location: Tadworth, Surrey
Expire in: a month
Job Description
Customer Service Representative
* £25,700 + bonus
* Monday – Friday (3 days a week working from home)
* Professional study support & Clear progression opportunities
* Regular salary reviews
* Fantastic company benefits including: Private medical, gym facilities, buy and sell holiday
* Based in Tadworth
About the Role
We’re looking for enthusiastic Customer Service Representatives to join a growing Client Services team at a leading global business. This full-time position offers a flexible hybrid working model with two days per week in office and the rest remote.
You’ll be the first point of contact for their clients—delivering exceptional service, resolving queries, and building trust with each interaction. If you have strong communication skills and are passionate about helping people, we’d love to hear from you.
Key Responsibilities
* Manage client and adviser queries via phone, email, and letter
* Own and resolve customer enquiries
* Explain products and services with clarity
* Handling calls and ensuring enquiries / concerns are resolved effectively
* Dealing with vulnerable customers
Person Specification
* Good standard of education (GCSEs or equivalent, including English and Maths)
* Previous experience in a customer service role is preferable
* Excellent communication skills – spoken and written (business-level English required)
* Confident telephone manner and ability to build rapport
* Strong customer focus – committed to delivering a great experience
* Comfortable using digital tools and open to learning new systems
What You’ll Get
* £25,700 base salary + 10% bonus
* Hybrid working – 2 days in office
* Buy and sell holiday
* Gym on site
* Annual salary reviews
* Comprehensive training programme and study support (regular salary reviews)
* Clear career progression path
* Supportive team culture and modern working environment
Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice!
Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
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Looking for your next career move? Join a top company hiring Customer Service Representative job near me in Tadworth, Surrey! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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