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Customer Service / Sales Representative
Job Posted: 22 days ago
Salary: £ 26,436 - 26,436 / Annum
Job Type: Permanent
Location: Wakefield, West Yorkshire
Expire in: 6 days
Job Description
Sales / Customer Service Representative
Based in WF6 (Wakefield)
Hours: 8am to 5pm – Monday to Friday
Salary: £26,436 per annum
Our client is a manufacturer of domestic appliances, supplying both trade customers and the general public through their website, eBay and Amazon. They are looking for a Sales / Customer Service Representative to provide excellent customer support and assist with sales enquiries, orders and after-sales service.
Key Responsibilities:
* Handling customer enquiries via phone and email
* Processing sales orders and supporting order dispatch
* Assisting customers with delivery queries and after-sales support
* Managing complaints and resolving issues efficiently
* Liaising with warehouse staff and delivery carriers
* Supporting account managers and general office administration
* Providing product advice and identifying upselling opportunities
Skills & Experience:
* Excellent communication and customer service skills
* Strong problem-solving ability
* Good numerical and organisational skills
* Able to work well within a team
* Previous sales or customer service experience preferred
This is a permanent role and Concept Recruitment are acting as an introductory service. For more information, please get in touchBefore You Apply
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