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Customer Service & Service Centre Coordinator – Maritime Industry
Job Posted: 2 days ago
Salary: £ 27,000 - 27,000 / Annum
Job Type: Permanent
Location: Margate, Kent
Expire in: a month
Job Description
Customer Service & Service Centre Coordinator – Maritime Industry
Are you a natural communicator who loves solving problems and keeping things running smoothly?
We’re working with a leading name in the maritime technology industry who are looking for a proactive Customer Service & Service Centre Coordinator to join their friendly, fast-paced team.
In this role, you’ll be the key connection between customers, distributors, and service centres , making sure every query is handled efficiently and every partner feels supported. You’ll manage global service centre relationships, coordinate orders and repairs, and help spot patterns or technical issues before they become bigger problems.
It’s a brilliant opportunity for someone with great people skills, strong organisation, and an eye for detail who wants to grow in an innovative, internationally recognised business.
What You’ll Be Doing
* Building strong relationships with distributors and global service centres
* Responding to customer enquiries quickly and professionally
* Managing orders, service requests, and warranty claims through IFS (or similar systems)
* Spotting and reporting product trends or recurring technical issues
* Collaborating with sales, technical, and operations teams to ensure smooth communication across the business
What We’re Looking For
* Experience in a customer service or coordination role, ideally within maritime, electronics, or technical industries
* Excellent communication and multitasking skills
* Comfortable using ERP or CRM systems
* Positive, detail-oriented, and always ready to go the extra mile for customers
Join a company that’s shaping the future of maritime safety and communication — and be part of a team that truly values collaboration, innovation, and great customer service.
Interested? Apply today or get in touch to find out moreBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Service & Service Centre Coordinator – Maritime Industry job near me in Margate, Kent! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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