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Customer Service Specialist
Job Posted: 22 hours ago
Salary: £ 28,000 - 32,000 / Annum
Job Type: Permanent
Location: Ledbury, Herefordshire
Expire in: a month
Job Description
Join a global leader and make a real impact!
We're looking for a Customer Service Specialist who's passionate about delivering exceptional service and building strong relationships. In this role, you'll be the key link between our client's customers and the business, ensuring smooth order management and outstanding support.
What's in it for you?
Permanent role with a leading global company
Collaborative, supportive team environment.
Dynamic Environment: Work in a fast-paced, high-pressure setting that fosters growth and continuous learning.
Supportive Team: Be part of a dedicated team that values your contributions and encourages professional development.
What you'll do:
Manage orders from placement all the way through to delivery
Communicate with customers and internal teams
Resolve issues quickly and efficiently
Drive continuous improvement in customer service
Prepare and lead regular performance reviews with customers to enhance service delivery.
Acknowledge and address customer complaints promptly, ensuring effective feedback loops.
Inventory Management: Collaborate with various internal functions to manage customer finished goods levels and aged inventory. What we're looking for:
Experience in a customer service role, preferably within the manufacturing sector.
Technical Skills: Proficiency in SAP andBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Service Specialist job near me in Ledbury, Herefordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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