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Customer Service Specialist

Job Posted: 12 days ago

Salary: £ 26,000 - 27,000 / Annum
Job Type: Permanent
Location: Sittingbourne, Kent

Expire in: 16 days

Job Description

Customer Service Specialist 
 Sittingbourne
 £26,000 - £27,000

This is a fantastic opportunity to join a growing and innovative company within the beauty industry, working with a well-established beauty brand that is passionate about delivering exceptional customer experiences.

Key Responsibilities:

Engage with customers via phone, email, and live chat to resolve enquiries and provide outstanding support
Process orders, returns, and product-related queries efficiently and accurately
Maintain detailed records of customer interactions and feedback within internal systems
Collaborate with internal teams to ensure a seamless customer journey
Address customer concerns professionally, providing timely resolutions and building strong customer relationships
Support customers with product information and advice, ensuring a positive brand experience 

Qualifications:

Previous experience in a customer service role
Excellent communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Confident using CRM systems and Microsoft Office
Positive attitude with a proactive and team-oriented approach
An interest in beauty, skincare, cosmetics, or wellness would be advantageous 

What We Offer:

Exciting and supportive work environment
Hybrid working arrangement
Opportunities for professional growth and development
The chance to work with a respected and growing beauty brand 

If you would like to be considered for this opportunity, please submit your CV now!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. 

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Service Specialist job near me in Sittingbourne, Kent! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!