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Customer Service Specialist
Job Posted: 7 hours ago
Salary: £ 24,500 - 25,000 / Annum
Job Type: Permanent
Location: Enfield, Greater London
Expire in: a month
Job Description
Pay: £24,500.00-£25,000.00 per year
Job description:
Customer Service Executive
Office-based | 8:00am – 4:30pm
We are looking for a positive, proactive Customer Service Executive to join our team. You’ll be the first point of contact for both trade (B2B) clients and end users, ensuring every customer receives professional, friendly, and efficient support.
Key Responsibilities:
* Handle incoming calls, emails, and enquiries in a timely, professional manner.
* Process orders, quotations, and customer requests accurately.
* Liaise with internal teams (sales, logistics, etc.) to resolve queries.
* Provide aftersales support and manage customer expectations.
* Maintain records and update systems to ensure smooth workflows.
What We’re Looking For:
* A friendly, can-do attitude with a genuine desire to help.
* Excellent communication and organisational skills.
* Confidence in dealing with both businesses and end users.
* Ability to work in a fast-paced, office-based environment.
* Previous customer service experience preferred, but attitude and energy are key!
If you’ve got a spring in your step and pride yourself on great service, we’d love to hear from you.
Job Type: Full-timeBefore You Apply
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