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Customer Service Specialist
Job Posted: 2 days ago
Salary: £ 25,000 - 25,500 / Annum
Job Type: Permanent
Location: Lancing, West Sussex
Expire in: a month
Job Description
The Customer Service Specialist will play a vital role in providing exceptional support to clients within their industry. Based in Lancing, this permanent role requires an individual with a proactive approach to resolving customer queries and ensuring a seamless service experience.
Client Details
This small-sized company is dedicated to delivering high-quality solutions to its clients. It prides itself on fostering a professional environment focused on innovation and customer satisfaction.
Description
Handle customer enquiries via phone and email, providing timely and accurate responses.
Process orders and ensure accurate data entry into the system.
Collaborate with internal teams to resolve customer issues effectively.
Maintain up-to-date knowledge of products and services to assist clients efficiently.
Monitor and manage customer accounts, ensuring all information is current.
Provide feedback to management on recurring customer concerns.
Support the team in achieving departmental objectives and targets.Profile
A successful Customer Service Specialist should have:
Proven experience in a customer service environment.
Strong communication and problem-solving skills.
Attention to detail and the ability to manage multiple tasks.
Familiarity with CRM systems or similar platforms.
A proactive and client-focused mindset.Job Offer
A competitive salary starting from £25,000 per annum.
Permanent role in a reputable company
Opportunity to work in Lancing, a convenient and accessible location.
Supportive company culture with a focus on professional growth.If you are excited about the opportunity to join a team committed to excellence, apply today to become the next Customer Service SpecialistBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Service Specialist job near me in Lancing, West Sussex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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