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Customer Service Support

Job Posted: an hour ago

Salary: £ 12.21 - 12.21 / Hour
Job Type: Temporary
Location: Bradley Stoke, South Gloucestershire

Expire in: a month

Job Description

Job description:

Join a dynamic transport operation where your communication skills will directly impact daily logistics and customer satisfaction.

Location: Bradley Stoke
Pay Rate: £12.21 per hour
Hours: 13:00 – 21:30 (30-minute break)
Shift Pattern: Monday–Friday / Tuesday–Saturday (alternating weekly)

Overview

We are currently recruiting on behalf of our client for a Customer Service Support (CSS) Operative to join a fast-paced transport environment. This role is ideal for candidates with strong communication skills and solid PC proficiency who are comfortable working in a busy, busy transport office environment setting.

Key Duties

  * Debriefing drivers via telephone and face-to-face

  * Managing customer queries and providing accurate information

  * Handling email communications and updating spreadsheets

  * Scrutinising operational data and ensuring accuracy

  * Supporting internal teams in a high-activity environment

Candidate Requirements

  * Strong interpersonal and communication skills

  * Confident computer user with competent knowledge of spreadsheets and email systems

  * Ability to work under pressure with high levels of accuracy

  * Comfortable in a busy, constantly moving operational environment

Additional Information

Candidates shortlisted will be invited for a brief meeting with the client, including a short on-site familiarisation to understand the working environment and expectations.

Benefits:

  * On-site parking

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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