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Customer Service Transport & Logistics Coordinator

Job Posted: 10 days ago

Salary: £ 30,000 - 35,000 / Annum
Job Type: Permanent
Location: Middlesbrough, North Yorkshire

Expire in: 18 days

Job Description

A growing renewables distribution business is looking for a Customer Service Transport & Logistics Coordinator to join their busy team at their Middlesbrough location. This is a newly created role due to continued growth and increasing customer demand, making it an excellent opportunity for someone with experience in logistics, transport coordination or customer service who enjoys working in a fast-paced environment.

You'll be joining a specialist renewables division within a national £1.7 billion group of electrical distribution companies. The business is dedicated to delivering sustainable electrical solutions that drive positive change for our planet and has built a strong reputation for service, reliability and customer support.

Rewards

As a Customer Service Transport & Logistics Coordinator, you will receive:

A starting salary of £30,000 - £35,000 (depending on experience)
An uncapped, lucrative profit share bonus
Monday to Friday working hours (8:00am - 5:00pm)
A stable, full-time position with a growing business
Ongoing training and development opportunities
The chance to join a successful and expanding renewables sector business
Excellent long-term career prospects within a large and well-established groupRole Responsibilities

As a Customer Service Transport & Logistics Coordinator, you will:

Coordinate and book transport for customer deliveries
Act as a key point of contact for customers, providing delivery updates and resolving queries
Liaise with transport providers, warehouses and internal teams to ensure deliveries run smoothly
Monitor deliveries and proactively communicate any delays or issues to customers
Handle a high volume of inbound calls and emails relating to delivery schedules and order status
Investigate and resolve delivery-related problems quickly and professionally
Maintain accurate records of deliveries, transport bookings and customer communications
Support the sales team by managing delivery enquiries and providing excellent customer serviceRequirements

To be successful in this Customer Service Transport & Logistics Coordinator role, you should have:

Experience within logistics customer service, transport coordination or a similar role
Excellent communication and customer service skills
Strong organisational skills and the ability to prioritise a busy workload
Good IT skills and experience using Microsoft Office
High attention to detail and a proactive approach to problem-solvingThink you have what it takes? Apply today to find out more

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Service Transport & Logistics Coordinator job near me in Middlesbrough, North Yorkshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!