Expire in: 25 days
Established Logistics company requires a confident Customer Services Clerk, to join their office-based team. Providing excellent customer service and performing administrative tasks, the role of Customer Services Clerk requires a People Person with excellent written and verbal communication skills, IT proficiency and willingness to learn. Experience within the Logistics industry would be beneficial (not essential – as full training will be provided).
The role of Customer Services Clerk is offered on a temporary to permanent basis with full time hours and immediate start available.
Duties of Customer Services Clerk:
* Manage customer queries (telephone/email)
* Provide information and assist customers with their concerns and queries
* Resolve customer complaints and provide suitable solutions
* Maintain customer records and documentations
* Communicate with other departments as needed to service customers
* Keep updated with company policies and products to provide accurate information
* Ensure customer satisfaction through attentive and professional service
* Perform administrative tasks such as scheduling or filing when needed
Skills/Experience required by Customer Services Clerk:
* Previous experience in a similar role within Logistics industry (beneficial NOT essential)
* Excellent communication (verbal and written)
* IT proficient
* Organised, high attention to detail
* Flexible and willing to learn
* Able to cope well under pressure
* Own transport advantageous as poor public transport available to site
Location: Kidderminster, Worcestershire
Hours: Monday to Friday 9 am – 5 pm
Rate of Pay: £13.30 per hour
Contract: Temporary to Permanent
If you have the skills to fulfil the role of Customer Services Clerk, please APPLY TODAYDo not include the following in your job application, CV, or cover letter:
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Looking for your next career move? Join a top company hiring Customer Services Clerk job near me in DY11, Kidderminster, Worcestershire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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