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Customer Services/ Ecommerce Assistant
Job Posted: 10 hours ago
Salary: £ 24,000 - 27,000 / Annum
Job Type: Permanent
Location: Stockport, Greater Manchester
Expire in: a month
Job Description
Howard James Recruitment is recruiting on behalf of our client for a Customer Service Representative to join their vibrant team. This is a fantastic permanent role for someone who thrives on delivering excellent customer experiences and enjoys working in a fast-paced environment.
About the Role:
You will be the first point of contact for customers, handling enquiries, processing orders, and resolving issues promptly and professionally. Your friendly and approachable manner will be key to building lasting relationships with clients and ensuring satisfaction.
Key Responsibilities:
* Respond promptly to customer enquiries via phone, email, and online chat
* Manage and process orders accurately and efficiently
* Handle customer complaints with tact and professionalism
* Collaborate with internal teams to resolve issues and improve service
* Maintain up-to-date knowledge of products and services
Ideal Candidate:
* Previous experience in a customer service role, ideally within retail or e-commerce
* Strong communication skills with a customer-first mindset
* Ability to work well under pressure and handle multiple enquiries
* IT literate with experience using CRM systems or similar software
* A positive, proactive attitude and team player
Benefits:
* Competitive salary and benefits package
* Supportive team environment
* Opportunities for career development
If you’re ready to take the next step in your customer service career, we’d love to hear from you!
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Looking for your next career move? Join a top company hiring Customer Services/ Ecommerce Assistant job near me in Stockport, Greater Manchester! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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