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Customer Services
Job Posted: 12 hours ago
Salary: £ 25,000 - 27,000 / Annum
Job Type: Permanent
Location: TF3, Malinslee, Telford and Wrekin
Expire in: a month
Job Description
We are seeking a dedicated and enthusiastic Customer Service Representative to join our clients dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to communicate effectively and analyse customer needs will be crucial in ensuring a positive experience. If you possess strong phone etiquette, we would love to hear from you.
Duties
•Dealing with new and existing customers base, receiving, and evaluating enquiries, generating written or verbal quotations, order receipt, order entry, acknowledgement and works orders.
•Liaising with new and existing customers regarding prices, availability and advise on our full product range and services for oil/dust extraction systems.
•Engaging with customers to converting quotations into sales.
•Speaking to lapsed clients to increase sales.
•Management of key accounts and the administration responsibilities.
•To help constantly improve customer service, quoting, order processing and conversion rates.
Requirements
* Proficiency in English is essential
* Strong communication skills with an emphasis on phone etiquette.
* Experience in data entry with attention to detail.
* A proactive approach to problem-solving and the ability to analyse situations critically.
* Previous experience in a customer service role
Hours are 08:15-16:30 Monday to Thursday 15:15 Fridays
£25k - £27k p/a can earn up to £800 in commissionBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Services job near me in TF3, Malinslee, Telford and Wrekin! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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