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Customer Services Representative

Job Posted: 14 days ago

Salary: £ 28,000 - 30,000 / Annum
Job Type: Permanent
Location: BA20, Nash, Somerset

Expire in: 13 days

Job Description

Are you a proactive, commercially minded customer service professional who thrives in a fast-paced environment?
We are looking for an exceptional Customer Service Executive to join our clients team in Yeovil. This is not a call centre role, this is a pivotal position working alongside our clients internal teams to maximise customer satisfaction, increase sales conversions, and strengthen long-term client relationships. If you combine outstanding communication skills with strong organisation, commercial awareness and a “customer first” mindset, we want to hear from you. This is a varied, fast-paced role that requires initiative, accuracy and confidence.
Key responsibilities:
  * Coordinate customer and new business appointments with the internal teams
  * Proactively follow up quotations and prospects to maximise conversions
  * Deliver first-class customer service via phone, email and online enquiries
  * Process sales orders, raise purchase orders and manage supplier quotes
  * Track customer enquiries and update internal CRM/order systems
  * Support marketing activity by converting leads into active customers
  * Resolve customer queries quickly and professionally
  * Manage diaries, itineraries and key communications
  * Identify cross-selling opportunities to increase overall sales
Skills and Experience
  * Experienced in customer service, sales support, account management or order processing
  * Exceptionally organised and detail-focused
  * Confident speaking with customers and negotiating professionally
  * Commercially aware and motivated by results
  * Proactive, you don’t wait to be asked
  * Comfortable managing multiple priorities
  * Skilled in CRM/database systems and Microsoft Office
Experience in sales administration, customer service coordination, internal sales, or account support would also be highly advantageous

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Looking for your next career move? Join a top company hiring Customer Services Representative job near me in BA20, Nash, Somerset! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!