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Customer Service Team Leader – Isle of Wight | £45k-£55k
Hexwired has partnered with a company who are a leading specialist software solutions company. They are looking for a Customer Service Team Leader who will be reporting to the Sales and Service Manager. Although you will be working in a team you should be able to work under your own steam.
Key skills required for this role:
* Deliver regular, accurate departmental reports aligned with service level agreements (SLAs) and key performance indicators (KPIs).
* Effectively prioritize, coordinate, and monitor team activities to ensure timely and high-quality outcomes.
* Manage support tickets by identifying, prioritizing, and escalating issues as appropriate.
* Drive continuous improvement by recommending and implementing enhanced procedures and workflows.
* Lead, mentor, and develop team members to enhance individual growth and optimize overall team performance.
The salary for this Customer Service Team Leader role will be up to £45,000-£55,000 per annum. The company are rapidly expanding and are at the forefront of their industry. They are looking to pay circa up to £45k-£55k dependent on experience along with an excellent benefits package. If you’re interested in this Customer Service Team Leader in the Isle of Wight, please apply.
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Looking for your next career move? Join a top company hiring Customer Services Team Leader job near me in PO30, Shide, Isle of Wight! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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