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Customer Software Support Assistant
Job Posted: 8 hours ago
Salary: £ 25,000 - 28,000 / Annum
Job Type: Permanent
Location: Horsham, West Sussex
Expire in: a month
Job Description
Job Title: Customer Software Support Assistant
Location: Horsham, must be a driver due to location
Salary: £25,000 - £28,000
Hours: Full-time, Mon-Fri, hybrid (3 days office, 2 days home)
About the Role:
We're recruiting for a Software Customer Support Assistant to join a friendly team in Horsham.
You don't need to be a tech expert - full training will be provided. What matters most is a passion for delivering outstanding customer service, confidence using computers, and a willingness to learn new software.
We're looking for someone who loves helping people, communicates clearly, and brings a positive, solution-focused attitude to every interaction.
Customer Software Support Assistant Responsibilities:
Respond to customer queries by phone and email
Explain how to use features in a clear, easy-to-understand way
Work with our team to solve problems and improve the customer experience.
Keep the database organise
Build positive relationships with customersThe Customer Software Support Assistant will have / be:
Fantastic customer service skills.
Confidence using computers and learning new software.
Friendly, patient, and good at listening.
Interest in technology is an advantage, but not essentialBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Software Support Assistant job near me in Horsham, West Sussex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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