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Customer Solutions Specialist

Job Posted: 3 days ago

Salary: £ 24,000 - 26,000 / Annum
Job Type: Permanent
Location: Hinckley, Leicestershire

Expire in: 25 days

Job Description

Are you a problem-solver with a passion for delivering top-tier customer service? 

Do you thrive in a fast-paced environment, turning challenges into opportunities? If so, we have the perfect role for you!

We are looking for a Resolution Specialist to join a dynamic client experience team, acting as the first point of contact for any concerns or service issues. 

Your mission? Deliver fast, membership-focused solutions while ensuring exceptional service and client satisfaction.

Day to Day 

Handling member complaints & retention opportunities
Investigating issues thoroughly and working with internal teams to find quick, effective solutions
Keeping member records up to date and ensuring accurate service delivery
Supporting members with account activations and bookings
Collaborating with Business Development & Credit Control teams to streamline processes 

YOU?

A can-do attitude and a thirst for knowledge
The ability to stay cool under pressure in a fast-paced environment
Strong time management and multitasking skills
A dynamic and flexible approach to problem-solving 

Ready to make a difference and be the go-to problem solver? Apply today and lets talk!

49079CCR4

INDHIN

The Portfolio Group are acting on behalf of our client in recruiting for this position

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Solutions Specialist job near me in Hinckley, Leicestershire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!