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Customer Success Executive

Job Posted: 15 days ago

Salary: £ 30,000 - 32,000 / Annum
Job Type: Permanent
Location: DE74, Castle Donington, Leicestershire

Expire in: 13 days

Job Description

T&K Associates have an exciting opportunity for a Customer Success Executive to join our Client on a permanent basis in Castle Donington.

This is a crucial role within the Company where you will be supporting the day-to-day operations of the sales efforts for the team. You will be responsible for processing orders, maintaining Customer records and providing Customer support.

Customer Success Executive Details & Benefits;

  * £30,000 - £32,000 dependant on experience

  * Monday to Friday 7.30am-4.30pm

  * Company profit share scheme

  * Monthly lunch allowance

  * Team building exercises and meal

  * End of month breakfast provided for hitting targets

  * Pension scheme

  * 32 days holiday per year including bank holidays

  * Free parking

  * No strict dress code

Customer Success Executive Job Details;

  * Order Processing – Accurately input and process Customer orders from the sales inbox or inbound phone calls, ensuring timely delivery and fulfilment

  * Customer Service – Respond to Customer enquiries, escalating where necessary, resolving issues and providing information on products and services

  * Record Maintenance – Maintain and update Customer records, including contact details and account information

  * Communication – Liaise between Customers, Sales team and other departments to ensure smooth operations and Customer satisfaction

  * Proactive Customer Support – Contact Bronze Customers to share promotions, check dispenser status and find growth opportunities

Customer Success Executive Person Specification;

  * This role will suit someone who is a proactive individual

  * Strong organisational and multitasking skills

  * Excellent verbal and written communication skills

  * Proficient in Microsoft Office (Word, Excel and Outlook)

  * Familiar with order processing systems and CRM software

  * Detail orientated and able to work accurately under pressure

  * Customer-focused with a positive attitude

  * Good team player

This is an excellent opportunity to join a great Company. If you are interested in the above role and would like to join a friendly team, then please give us a call at T&K Associates to hear more

Before You Apply

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Looking for your next career move? Join a top company hiring Customer Success Executive job near me in DE74, Castle Donington, Leicestershire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!